New terminal: Win your first services and customers
PORT GROWTH · FOR TERMINAL OWNERS, OPERATORS AND INVESTORS
Grow terminal revenue at every stage, from business case to turnaround.
Hands-on commercial growth for container terminals, led by people who have sat in the commercial seat. Falcon Ports works alongside your team to win volume, price it properly and keep it, whether your terminal is still on paper or fighting to recover.
- ✓Senior, founder-led. Experienced people on your project.
- ✓16+ years in commercial roles across multiple global container and multipurpose terminals.
- ✓Hands-on. Carrier pitches, tariffs and customer meetings, not just reports.
- ✓Start small. A fixed-scope first step; you decide whether to continue.
Which lifecycle stage is your terminal at today?
Select your stage below to see the challenges and how Falcon Ports can help.
STAGE 02 · NEW TERMINAL LAUNCH
Win your first services and customers
MARKET CHALLENGE
The chicken-and-egg problem. Carriers won't call without cargo, and shippers won't switch without services, so new berths sit empty while habits keep cargo at established ports.
HOW FALCON PORTS HELPS
- ✓A carrier pitch built on their numbers: rotation days, bunker and slot cost, not brochure claims.
- ✓Public tariff and terminal service agreements: with volume incentives and service levels that make commercial sense.
- ✓Customer roadshows: creating demand pull with shippers and forwarders alongside your team.
- ✓Interim commercial leadership: then a full handover to your local team.
YOU GET
A carrier-ready proposition, a priced tariff, a pipeline of target services, and a team that can run it.
TYPICAL FIRST STEP
A go-to-market review: your proposition, target services and tariff tested against what carriers actually decide on.
FOUNDER EXPERIENCE
Privatised Terminal Public Tariff Review and Launch - East Med
Reviewed and relaunched the public tariff for a newly privatised multi-purpose terminal, aligning charges with the market and introducing it to shipping lines, agents and forwarders.
New Container Terminal Launch - UK
Took on incumbent, value proposition design and launch, development of additional services such as empty depots to win business, landside engagement to demonstrate value creation and benefits of new site.
HOW WE WORK
Practical help, not another report
Long engagements, large invoices and a slide deck nobody uses help no one. Every Falcon Ports engagement is built to deliver something you can use.
Step 1
Diagnostic
Start small. A fixed-scope, fixed-fee first step: where the revenue is, where it's leaking, and what it would take to grow. If it isn't useful, you stop there.
Step 2
Hands-on delivery
Doing, not just advising. Targets agreed up front: services won, revenue recovered, tariff live. Then working alongside your team, meeting carriers and customers, building the pitch and writing the tariff.
Step 3
Handover
No dependency. Your team owns the tools, the tariff and the customer relationships. Falcon Ports steps back once the work is embedded.
LET'S TALK
Tell us about your terminal
A 20-minute call, no obligation, and an honest view on whether Falcon Ports can help.