Eleven Packages. One Goal: Your Growth.
Every package is scoped, priced, and delivered to produce a measurable outcome for your port.
Commercial Department Interim Leadership
Key Benefit: Run your team and steady the ship today.
Ideal For: Port Operators
Client pain: Our Commercial Director just left, or we are launching a new terminal and need heavyweight leadership to protect active pipelines and take our product to market.
Deliverables
- Step in instantly to run commercial departments and manage team KPIs
- Design and embed structured commercial workflows for new ports, freeports or expanding terminals
- Value proposition reviewed, created and updated
- Public tariff creation and launch
- Customer engagement plan and strategic customer visits
- Revenue and contract management via custom scorecard mechanism
BCO & Landside Growth Engine
Key Benefit: Find new cargo and diversify revenue streams.
Ideal For: Port Operators
Client pain: We are too reliant on major shipping lines and need to diversify our pipeline, find non-liner revenue, and actively pull cargo directly from major cargo owners through our gates.
Deliverables
- BCO and 3PL prospecting — a comprehensive and actionable sales target list covering key trading nations, commodities, major BCOs, manufacturers and freight forwarders
- Value proposition review and re-write: a sharp commercial narrative proving why cargo owners should route through your asset
- Review and recommendation of new pricing models and launch of new products
Marketing, Market Intelligence and Research
Key Benefit: Priceless commercial insights to retain and grow new business.
Ideal For: Port Operators
Client pain: Our team does not have the time to conduct key market research and extract commercial findings into real-life execution.
Deliverables
- Customer NPS survey — run on your behalf to key stakeholders, scoring by segment, identifying pain points, new product needs and sustainability insights
- Hinterland pricing review and elasticity of change — identifying risk of port call change and ceilings for landside tariff optimisation
- Mystery shopper — actual movement of a container through your port, scorecarded with recommendations covering customer experience and service team interaction
- Online marketing campaigns to drive sales lead generation via LinkedIn, Google AdWords, YouTube and Facebook — driving traffic to a specific landing page connected to your CRM
Commercial Department Architecture & CRM Launch
Fix your data, sales pipeline and tech.
Ideal For: Port Operators
Client pain: Our sales pipeline is completely opaque. We don't have accurate data, our sales team efficiency needs tracking, and we have no easy way to see opportunity status or evaluate performance.
Deliverables
- CRM strategy implemented with sales dashboards, sales tracker and gamification
Customer/Supplier Negotiations
Key Benefit: Expert representation to secure the best possible outcome.
Ideal For: Port Operators, Shipping Lines
Client pain: We need skilled negotiators to represent us in high-stakes customer or supplier discussions where the outcome directly impacts our commercial position.
Deliverables
- Unique Falcon Ports approach to negotiation strategy and preparation
- Scorecard of negotiation progress and closure milestones
- We represent you and strive to get the best outcome on your behalf
Direct Support to National Governments, Port Authorities and Investors
Key Benefit: Port-based insights and support on national port and trade infrastructure plans.
Ideal For: Infrastructure Investors & Financial Institutions
Client pain: We are assessing the need for a new container terminal, or we are about to offer a port concession and need support in setting it up.
Deliverables
- Market analysis
- Interim commercial department set-up and leadership
- Contract negotiation and pricing strategy
Inland Dry Port, Intermodal and Port Value Proposition Review & Strategy
Key Benefit: Unlock the synergy between your inland depot and your port.
Ideal For: Port Operators, Shipping Lines, Importers & Exporters
Client pain: Our inland depot does not drive enough value and there is no real synergy unlocked with our port.
Deliverables
- ISO tank container block train sector growth strategy
- Business unit review and upgraded value proposition
Lead / Support Bid Team for Acquisition and/or JV
Key Benefit: Expert sales negotiation for your next acquisition or joint venture.
Ideal For: Infrastructure Investors & Financial Institutions, Port Operators, Shipping Lines, Logistics Providers
Client pain: Our organisation is looking to invest in a port asset and seeks a lead negotiator to front the bid team.
Deliverables
- Bid strategy, seller profiling and deal structuring over a 30–60 day period
Retained Maritime Advisory & Direct Line
Key Benefit: An experienced maritime expert on call — your permanent sounding board.
Ideal For: Port Operators, Shipping Lines, Government & Port Authorities, Infrastructure Investors & Financial Institutions
Client pain: Fleet owners, port operators, governments, investors who want ongoing expert oversight, priority response, and an experienced sounding board on call.
Deliverables
- Priority Direct Access: Direct phone/email line for urgent operational or compliance questions (guaranteed same-day response)
- Monthly Health Check: A recurring monthly review of operational logs or key risk metrics
- Vendor & Proposal Review: Objective second opinion on third-party contractor proposals or equipment specs before you sign
- Quarterly Strategy Call: 90-minute review with your leadership team to catch potential bottlenecks early
- Investment: Fixed monthly retainer (billed quarterly or annually)
Educational Briefings - Schools, Colleges and Universities
Key Benefit: Greater awareness of an amazing yet not widely known industry that moves the world.
Ideal For: Port Operators wanting a neutral review of their commercial operations and improvements
Client pain: The global shipping industry is vast in scope yet we do not fully understand it.
Deliverables
- An interactive, fun, tailored presentation giving insights into the industry
- Audiences leave understanding: what the industry is, the major players, and global insights
Revenue Growth, Leakage & Contract Audit
Key Benefit: Fix the money you are losing right now.
Ideal For: Those that love global trade and want to learn more
Client pain: We are moving massive volume but margins are squeezed — we suspect we are leaking cash and our legacy contracts and tariffs have not been optimised for current market realities.
- Public tariff review vs competition vs multiple business units
- Core products growth list
- Forensic hunting down of unbilled items and missed ancillary charges
- AI contract review vs corporate RACI highlighting areas of non-compliance, risk and improvement
- Recommendations report
Deliverables
Ready to Explore?
Whether your need is immediate or you're planning ahead, we'd love to hear about your port on a Discovery Call. Tell us what you're working on and we'll come back to you within 48 hours.
- No obligation — just a focused conversation
- We listen
- We tailor and/or match you to the right package
- Response within 48 hours